Orders, payments and video briefs are handled in our live chat. By ordering you agree to send the details we need (product photo, handle, logo or topic) there.
AI videos depend on what you give us. Videos are made with AI tools, and the result reflects the quality and clarity of the photos, instructions and information you provide. Unclear or low-quality material can lead to weaker results.
AI generation has limits. Small details such as text, hands, faces or exact product shapes may not come out perfectly, and we cannot guarantee a specific look, views, sales or virality.
Each video includes one free adjustment. Further changes or a completely new concept may be charged as a new video.
Videos are delivered to your live chat within 6–24 hours after we receive your full details and payment is confirmed. Bundles cover the stated number of videos within one month of purchase.
Because AI video credits are used as soon as work begins, payments are non-refundable once production has started. You must own or have permission to use any material you send us, and you receive commercial rights to use your delivered videos.